The New Reply webhook triggers for each new reply to a sequence you sent. You can select one or multiple categories of answer you want to receive (positive, negative, out-of-office, ...)
The format of the webhook posted is the following:
{
campaign: {
_id: '507f1f77bcf86cd799439011',
name: 'Your Activation Campaign'
},
contact: {
_id: '809f1f77bcf82cd799439012',
first_name: 'John',
last_name: 'Doe',
company_name: 'Aqme CORP',
role: 'Founder',
email: '[email protected]',
phone: '0182834970',
status: 'qualified',
listId: '3901809bcf827d79942cf1f7',
userId: 'f77bcf3901282cd79809f194',
groupId: 'f82809ccdf1f77b701299439',
customerId: '9f1f8082cd77bcf742993901',
company_industry: 'Industrie composants électriques électroniques',
company_size: '1001-5000',
company_specialisation: 'Gestionnaire technique',
company_website: 'https://www.aqmecorp.com',
area: 'Région de Paris, France',
city: 'Paris',
country: 'FRANCE',
countrycode: 'FR',
date_added: '2017-11-16T17:43:59.998+0000',
education_activities: 'Option : management of innovation',
education_date: '2005-2007',
education_diploma: 'Bachelor of Science',
education_major: 'Directeur projet',
education_school: 'EPITECH Nantes',
headline: 'Architecte Cloud Devops',
job_category: 'Program and Project Management',
lastEmailCategory: 'positive',
linkedinurl: 'https://fr.linkedin.com/in/romainsimon',
updatedAt: '2017-11-16T17:43:59.998+0000',
collectedAt: '2017-11-16T17:43:59.998+0000',
unsubscribed: false,
unsubscribe_date: null,
vars: {}
},
message: {
category: 'positive',
snippet: 'Bonjour, je serai ravi d\'échanger avec vous concernant ces problématiques ! Quand êtes-vous disponible pour un call ?',
from: [
{
name: 'John Doe',
email: '[email protected]'
}
],
to: [
{
name: 'Romain Simon',
email: '[email protected]'
}
]
},
pending: {
stepNb: 1
},
user: {
_id: 'f77bcf3901282cd79809f194',
email: '[email protected]',
first_name: 'Romain',
last_name: 'Simon'
}
}