For those who’ve published before, did anyone try Web of Science research publication service?

I’ve finally completed my thesis, it took me two whole months of intense work, but I’m glad it’s done! Now I’m at the stage of finding a good publishing service, and honestly, I’m a bit nervous. One of my seniors had a really exhausting and disappointing experience with a publishing service, so that’s made me extra cautious. I’ve come across some good reviews about the Web of Science research publication service, and it seems like a solid option. Has anyone here actually tried it? I’m seriously considering it and would love to hear some honest feedback.